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      • 1: Be Proactive >
        • The Circles of Influence and Concern
      • 2: Begin With The End In Mind
      • 3: Put First Things First
      • 4: Think Win-Win
      • 5: Seek First To Understand, Then To Be Understood
      • 6: Synergize
      • 7: Sharpen The Saw
      • 8: Find Your Voice And Inspire Others To Find Theirs
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5: Seek First To Understand, Then To Be Understood


The Habit of Empathic Communication

"We need to listen to one another if we are to make it through this age apocalypse and avoid the chaos of the crowd."
- Chaim Potok 

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